[Resolved] Whaaky.com — Order item not received

Naveen1994

from New Delhi, Delhi

Address:	Jaipur, Rajasthan, 302001
Website:	Whaaky.com

Respected sir, on 20th Jan i gave order on whaaky.com for buy 5jeans @ 1199 & i do online payment for the product from my brother debit card from SBBJ bank.. they told us that the product will be delivered with in 7-10days but they did not do that, then i do call to them but they are not responding then i wait for 15 days, , again i do call after 15 days & Not Reply My Email i ask for the reason but the dont gave us any explanation & cut the ph. last call i did at 2th Feb & they told for the refund, today i also call many times but they dnt responding my call & still i didn't get my money refund back.. my order no is S[protected] Sir please tell me what to do because 1199/- is not a matter of jokes please help me out

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Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Naveen, We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.