Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received | |||||
Whaaky customer response very poor, i have sent the defective power bank to whaaky through courier (Rs 100 charged for defect part sent to hyderabad), even after receipt and confirm the defect, i didn't get the replacement. I have asked for refund and they confirmed for refund on 14th july, till date i didn't get the refund with my courier charges. Also no response for my mails sent to them. Was this information helpful? | |||||
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Whaaky customer response very poor
Reply
Dear concern,
we want to refund my order we don't want this product.please refund my amount as soon as possible.i m many time try the customer care no.but no response.i m buy a order of 9 legging pcs but this quality is not good.so i m not want this product.so please working on my query raised and please refund my amount as soon as possible.
we want to refund my order we don't want this product.please refund my amount as soon as possible.i m many time try the customer care no.but no response.i m buy a order of 9 legging pcs but this quality is not good.so i m not want this product.so please working on my query raised and please refund my amount as soon as possible.
Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received
Dear Whaaky team,
I didn't get prompt response from you for my concern on defect product refund with my courier charges of Rs100. Reply mail received as "will credit as soon as possible". The same msg for the past 2 weeks.
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Dear Whaaky team,
I didn't get prompt response from you for my concern on defect product refund with my courier charges of Rs100. Reply mail received as "will credit as soon as possible". The same msg for the past 2 weeks.
Dear Whaaky team,
Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received
Still i didn't get response and refund with my courier charges. I tried contacting you but no one is picking the call from your end.
Frustrated in dealing with you.
Why should i beg in getting my amount? Will you pay with interest for the delay?
Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received
Still i didn't get response and refund with my courier charges. I tried contacting you but no one is picking the call from your end.
Frustrated in dealing with you.
Why should i beg in getting my amount? Will you pay with interest for the delay?
Dear Whaaky team,
Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received
Still i didn't get response and refund with my courier charges. I tried contacting you but no one is picking the call from your end.
Today got the same auto reply mail from Whaaky stating "We will be processing your online refund and the amount will be credited and reflected in your account very soon".
Same msg only i am getting, i want my amount with courier charges of Rs100 to be return.
Already days gone.
Whaaky.com — Order no: s[protected], sony power bank 25000mah defective / duplicate product received
Still i didn't get response and refund with my courier charges. I tried contacting you but no one is picking the call from your end.
Today got the same auto reply mail from Whaaky stating "We will be processing your online refund and the amount will be credited and reflected in your account very soon".
Same msg only i am getting, i want my amount with courier charges of Rs100 to be return.
Already days gone.
I have lost Rs 100 on purchasing of Sony power bank from Whaaky, they sent me defective product for this i returned through courier with cost of Rs 100. I got credit of only for the product refund. Why should i loss Rs 100 on procuring a defect product which is Whaaky's fault. Several mails sent but got response as will credit through mobile charge but still i didnt get any recharge on my mobile. Several days gone. Again several mails sent but response very very poor by Whaaky team.
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