Whaaky.com — Order #S80255135 Dated 17/03/2014 Cancelled, refund not received

Simpy Adwany

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

I placed order #S80255135 on[protected]. I given the request for cancellation on 12/04/2014 as I did not receive the product. I am still waiting for refund. No communication from Whaaky.com about refund. They are not picking phone and even they are not replying to e-mail. Very bad experience. They shipped the order on 18/05/2014, but I don't need this product after 2 months as I have already given the request for cancellation on 12/04/2014. I want my money back. The product was not accepted and it was returned on 24/05/2014 from my place, now I am waiting for refund. Till 11/07/2014 I did not receive the money back. They are even not replying to my email. Very bad shopping experience.

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Whaaky.com / Way2Online Retail Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are [protected] / [protected]. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.

Thanks and Regards,
Your friends from Whaaky