Whaaky.com — Order #S80279321 still pending even after 28days.

Address:

Visakhapatnam, Andhra Pradesh

Dear Whaaky team, I'm forwarding herewith all the mail correspondence that's gone through from 30th Mar'14 onwards, the date on which the order (S[protected] was placed. You have been a failure in delivering the product in time and also, your customer service is good for nothing. I think they are only trained to tell that the product will be dispatched in two days. One Ms. Manasa, is trying to convince me that I haven't send any mail on 21st Apr'14. She doesn't even know how to speak to the customers (pls go-through the call records). She is telling that I'm arguing with her and that she will disconnect the call. Does she think that I don't have anyother work than calling the customer care. Am I, discussing any of my personal things with the customer care. I'm inquiring about the product. She is telling that she got a mail on 23rd Apr'14 only. If she clearly goes through the mail, I have even forwarded the mail dated 21st Apr'14 alongwith 23rd Apr'14 mail. She was simply giving false information. I have sent mails in this regard on 31st Mar'14, 2nd Apr'14, 10th Apr'14, 12th Apr'14, 21st Apr'14 & 23rd Apr'14 but you have replied on only two occasions on 1st Apr'14 & 15th Apr'14. And that too, on 31st Apr'14, I was inquiring about the quality of the product and you have replied that my request will be considered for urgent dispatch. This shows how much you are concerned about the customer and how well you go through the mails. When I called on 22nd Apr'14 at 12:58hrs, I was told that the product will be dispatched on thursday and when I checked the status in the site, its still getting prepared for shipping. So, I called your customer service today at 24th Apr'14 at 13:11 hrs, Ms. Manasa was telling that I need to wait for another two days. Really disgusting response from your customer service representatives. thanks & regards, Surya Prakash Babu, [protected]