Order No.-S[protected], not received yet, i ordered product on 9th feb 2016, and made online payment.Till date no update of the product on website also. Customer care not receiving call, and even not responding to mails. Kindly take some action, i want my money to be refund.
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Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear aartikushwaha,
We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)
As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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