Whaaky.com — Product not replaced even after registering a complaint

Address:Ghaziabad, Uttar Pradesh

Hi sir After I r registered my 1st complain on 8th September I received a call from someone from whaaky.com on the very next day I.e. On 9th September, he asked me to send him an e-mail to info.[protected]@india.com.The copy of invoice and the detailed concern about the product, which I did the same immediately in 1 HR.He said that my product will be replaced by 9th September evening or maximum by 10th September.Bur truth is its 12th September today & still counting for the product replacement.After registering a consumer complaint also they are taking so much time replace or refund, strange.Hope they will cooperate with me.Beware of whaaky.com. Attaching the copy of the mail.Thank you in advance. info.[protected]@India.com Debasish_Sony 10000 mah_499 /_Return/Exchange Hi sir, With reference to our conversation here by I am sending you the photo of the invoice, I request you to please do the same. Yesterday I received Sony 10000 mah power bank, when start using the device I noticed it gets full charged in 15 min and at best it can provide only 10 to 15 % charge my mobile(2000 mah cell). Also I dint receive any warranty card. It says 10000 mah but not even working as a 1000 mAh power bank.Yester I tried to contact customer care more than 10 times but got no response.I purchased this because it said Sony power bank.For each & every product Sony gives 1yr warranty. Here by I request you to please do the needful.Thanking you in advance.
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    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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