[Resolved]  Whaaky.com — Received Defective product Order # S80117095 / Invoice Receipt # 126248

Address:

Chennai, Tamil Nadu

Hi Sir / Madam, This is with regards to the replacement of the damaged product which I received day before yesterday. The product was purchased on 11 Nov 2013 and I was very eager about it. However, I got huge disappointment when I received it on 14 Nov 2013. Its not at all working. Moreover, there where few things mentioned outside the box but its not present inside the box. 1. A carry/touring case for the headphones. 2. A cleaning cloth. The product details are mentioned below. Order # : S80117095 Invoice # : 126248 Payment Mode : netbanking Total Amt : INR 400.00 /- Product Desc. : Beats HD Earphones + Pendrive - Qty : 1 Looking forward for the replacement to get a new working product and the other things which are mentioned on the box along with the product. I Mailed informed them about the defective product on 16 Nov 2013 morning. I have returned back the product with the invoice copy to the address mentioned in the invoice copy on 16 Nov 2013 afternoon and got an apology mail from them on 16 Nov 2013 Evening. After that I have sent multiple mails to your support team([protected]@whaaky.com) but didn't not get any Reply/Update on my replacement. Regards, Sagar Chetty