[Resolved]  Whaaky.com — Refund not received for order# S80212650

Address:Bangalore, Karnataka

Dear Sir, I order product on 26/02/2014, I gave the request for cancellation on 17/03/2014. But they replied on 21/03/2014 that order is under preparing to ship, and it can not be cancelled now. The product was not received at my address as I changed my address and it was returned back on 4/4/2014 from my address. Now I want my money back, but they are saying the product will be re-dispatched soon. But I don't want product now. It is of no use for me after so much time. I want my money back and they are not ready to refund it. Simpy Adwany [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 2, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
May 01, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could write to us [protected]@whaaky.com regarding the same.

Thanks & Regards
Your friends from Whaaky
Complaint comments 

Comments

I have written many times about refund, but each time you are saying that product will be re-dispatched soon, but I don't want your product. Cancel this order and return my money as soon as possible.
Finally I got refund on 2/06/2014 after so much time and so many communications, very poor service from whaaky.com. I will not purchase any thing from whaaky.com in future.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information