Whaaky.com — Refund promised is not yet received

Dear customer, This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky This is the last mail i got from Whaaky.com. and it was received on June 4th. Now after one month i did not get any refund to my account. As usual there is no one to receive phones calls on the side of company. i have already informed the company that i did not receive any money to my account. But they haven't done anything yet. Kindly help me to get my money. I'm loosing confidence in the consumer protection act.
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Jul 24, 2015
Updated by Sarathsrk
Order No: S80804648
Product: MI 20800 Power Bank-OM SAI

This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days.


Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky

The same message they send again. How can I believe them?
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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