[Resolved]  Whaaky.com — Since last 2 months not getting product delivery & Money is also chargerd from Credit Card for Online shopping

Address:Mumbai City, Maharashtra

On 11th Apr'14 I have purchased an offer displayed on thier website. 1 formal Shirt & 2 Cantabill Denim Jeans for Rs. 599/- . I have made payment through my credit card. My Service order no. is S80307736. Till date I have not received the product. Customer service number [protected] is continuously busy. No response to mails sent to [protected]@whaaky.com apart from auto reply. I have checked the status on my consignment it is still showing as "Preparing to ship" I feel cheated. This company is doing fraud | enjoying my money for last 45 days. Not bothering to it's customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
This is sheer horror to my knowledge. Company has not bothered to contact me & just received an mailer stating that they will send my order. I have checked my order status on their website today & it is stating the status as "Preparing for Shipment" There is no question of resolving my complaint company has not bothered to contact me even. Please take some serious action against this company.
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could write to us [protected]@whaaky.com regarding the same.

Thanks & Regards
Your friends from Whaaky
This is sheer horror to my knowledge.

Company has not bothered to contact me & just received an mailer stating that they will send my order.

I have checked my order status on their website today & it is stating the status as "Preparing for Shipment"

There is no question of resolving my complaint company has not bothered to contact me even.

Please take some serious action against this company.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information