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Whaaky.com / Way2Online Retail

[Resolved]  Whaaky.com / Way2Online Retail — 2 power bank of20000mah and 12 accessories

Address:Gurgaon, Haryana, 122008
Website:whaaky.com

My order no is s[protected]. I have ordered a set of 2 power banks and 12 accessories. I have received the products i have ordered but all the products are faulty and i have sent the products back and opted for the refund. But their is no proper response from the whaaky team other than the acknowledgement of the return received by them. I have mailed literally 20 times but even once also i didn't get the response i am expecting. They are always responding with the same mail which is nothing but the acknowledgment mail. This is the worst online shopping site i have ever seen. Dont ever trust this shopping site and order anything.
This is the second time i am posting this complaint because i have not got any proper response but only the stuff they regularly tell your product will be shipped sooner. But i have fed up with the responses and i dont any replacement please kindly refund my money back i. E 1049 (Cod amount)+300 (Courier charges for return)=rs 1349/_. Please reply with the appropriate information.
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Nov 15, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
Whaaky.com / Way2Online Retail Customer Care's response Dear Harsha,
Order no: - S[protected]

We are here to assist you better. As per our records, your product has been already dispatched by Ecom Courier service on 10th October 2017 we are in contact with the logistic team regarding swift delivery of your product.

You can also track your order in below link

https://ecomexpress.in/

Courier Name: Ecom
Consignment Number:[protected]

Thanks& Regards
Team whaaky
Complaint comments 
2 Comments

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Comments

What about the return courier money of 300 I have spent. How will they be refunded back and when will they be refunded. Courier details are attached in the my mail(jasti.[protected]@gmail.com).

Reply
Cancel my order S[protected]
And intimate me on my mail
Reply

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