[Resolved]  Whaaky.com / Way2Online Retail — Complaint id :- 1583855

Address:Gurgaon, Haryana, 122002
Website:www.whaaky.com

Earlier complaint raised :- id 1583855

I received email confirmation from whaaky about the product had been received by them on 12th june however refund has not been initiated yet.

Attached is the screen shot of the email from whaaky.

Details :- order id: s[protected]
Phone/mobile number: [protected]

Whaaky.com is selling fake products on their website. I placed an order for a combo of a samsung portable charger of 20800 mah capacity and a samsung bluetooth ear piece. Price of combo is 699/- inr.
When the product was delivered to me, i opened and found it fake. Product quality is very bad and is not authentic product of samsung. This can’t even charge mobile battery by 2% before it’s battery gets drain out. I also find it risky and not safe at all while putting this on charge or while handling it in my home. Keeping poor quality product with heavy battery installed in it at my home is dangerous for me and my family.
Fake products being sold online is a crime equivalent to stealing the valuable resources of indian citizens.
I request indian govt. To take strict action against such online sellers and ensure the dignity of e commerce.
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Aug 28, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Shiv Kumar,
Order no: - S[protected]
We would be processing your Refund and it will be reflected in your account at the earliest.
Thanks, Regards Whaaky Team
Aug 21, 2017
Updated by Shivmba84
This is being posted on tweeter now... Whaaky has not initiated any refund till date and it's been a long long time ... i am in a mode to abuse whaaky now...
Complaint comments 

Comments

Do remember to add amount against the courier charges that i paid. It is described and agreed on email as well.

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