[Resolved] Whaaky.com / Way2Online Retail — Damage & wrong product - {order to be returned - s[protected]}
K
Kailash Chand Solanki
from Bengaluru, Karnataka
Address:
500016
Website:
Whaaky.com
Hi,
Whaaky team
I purchased a paint & shirts combo offers by Whaaky by order no - S[protected]
As products are not in good condition, so request you to please check & process my refund
Being a good customer of this website I hope my issue will be close without any delay
Thanks Whaaky team
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Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear kelash chand ,
We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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Whaaky team
I purchased a paint & shirts combo offers by Whaaky by order no - S[protected]
As products are not in good condition, so request you to please check & process my refund, as product is totally different & defective
Being a good customer of this website I hope my issue will be close without any delay
Thanks Whaaky team