[Resolved] Whaaky.com / Way2Online Retail — Damaged product for replacement

MadhusoodananRB

from Kottayam, Kerala

Address:

Kottayam, Kerala, 686002

Sir,

I had ordered two bluetooth head phone vide order no. S[protected]. Today[protected] the item delivered to me and payment made. Unfortunately the one of the bluetooth head phone (White one) is not working other one (Black) is ok. So it is request to replace the damage one at the earliest. The damaged head set is not open for working. How can return the damage one?

Pk madhusoodanan

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Oct 21, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Madhusoodanan,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team

Verified Support

Sep 20, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Pankaj Singh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not dispatch in couple of days, we will refund your amount. soon

Thanks Regards Whaaky Team