[Resolved] Whaaky.com / Way2Online Retail — defective product/fake address/ no phone response | |||||
Order s[protected] Products (Battery power banks) reported faulty. They gave me a fake address of sai fashion hub, raghunagar in delhi. I saw other posts in this forum and this seems their normal practice. No response on their phone either. They need to be reported to the regulatory authorities. Where do i send the products? Why should i bear the cost of the courier? Was this information helpful? | |||||
Dec 10, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Oct 26, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear R S SUBRAMANIAM, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Team whaaky | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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