[Resolved] Whaaky.com / Way2Online Retail — Delay in refund of returned product | |||||
I purchased a touch mobile phone in this site. It will be delivered after 20 days. But it's not even logged on in its first use itself. So I requested for return and I wil send by courier at own cost. They don't even had the getting back facility. They received the product before one month itself. Till now I didn't get the money back. I communicated for atleast 4to 5 times. They said 8 to 10 business days. Then 5 to 6 business days. Then 2 to 3 business days. But nothing happened. Customer care facility also very poor. Was this information helpful? | |||||
Feb 8, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Dec 28, 2016 Naraya Samy's response It is not good and not useful .it iseems defective product.it is teared here and there.there is only 5 jeans we ordered from that only 2 jeans were new and others three were defective and not usefulet. So kindly we need to return the product
Verified Support Jan 06, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear RajaLaxmi, Order no: - S[protected] Sorry for the Delay We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days. Thanks Regards Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at support@whaaky.com, with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number 04066228282
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