Whaaky.com / Way2Online Retail — Delay in the delivery order" order not process

Address:	500016
Website:	www.whaaky.com/Home

My 2 order was 5 casual shirts order no:s[protected] & no:s[protected] the order placed on :[protected]:40:04 the order confrim by mail ships in 7-10 business days they per order rs.999 amount payed by debitcard order confirmed by more then 25 days more then ago bt cn, t dispatched...
Even after a month, i have not received any updates and the site is showing in the track order as "preparing to shipment" which is same from day1.

Regarding this, i have already communicated with company for updates, the replay is not convincing...
I have complained via mail but not receiving proper response and also no one is receiving call service no's mentioned on site...