[Resolved] Whaaky.com / Way2Online Retail — Did not receive the refund

jaynm

from Vapi, Gujarat

Address:	Valsad, Gujarat, 396191
Website:	WHAAKY

My order id :s[protected]

Received the shirts on 8-7-16 for this particular order, but were not to my expectations & very different then the images shown on the site..

I requested whaky.com to guide through the procedure for return & refund

After several emails they asked me to return the shirts...& i did the same to their address in hyderabad.
They acknowledge the receipt of the shirts in their mail of 26th july 2016

But even after 35 days of their acknowledgment I have not received the refund amount...in spite of several reminders

Phone lines are most of the time busy & have not received email reply to many of my reminders

Had made advance payment of rs 1000/- through internet

Inspite of several reminders... I have not received the refund nor any responsible answer

kindly help

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Nov 3, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear jayesh,
Order no :-S[protected]

We apologize for the inconvenience caused to you
Sorry for the delay. We ensure that the money will be refunded in couple of days

Thanks Regards Whacky Team