[Resolved] Whaaky.com / Way2Online Retail — Duplicate and broken items delivery

venkataramana Putturu

from Bengaluru, Karnataka

Address:	500016
Website:	www.whaaky.com

Sir,

Today i have received one courier from dotzot courier for my order s[protected] through whaaky.com. Actually i ordered sony 10000mah but i have received sony25000mah jln battery pack in broken mode. Company while ordering showing one item while delivering items sending duplicate items. Its not functioning also. Its absolutely fraud only. We are trying to contact your help line [protected] after some time its automatically disconnecting. It itself indicating that the company is wantedly sending mails to the public and doing fraud.

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Oct 28, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear venkataramana,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

hanks Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 3rd December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.
Thanks, Regards Whaaky Team