[Resolved] Whaaky.com / Way2Online Retail — False products sent and no response after reshipment

Rahbng92

from Bengaluru, Karnataka

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	whaaky.com

I had order products being "two international branded jeans and three Koutons Denim Shirts" with order no. S[protected] with an online payment of Rs. 2, 148/-. Firstly, I received a false product instead of the actual order. After reshipment of the false product which costed around Rs. 300/-, there is no response from Whaaky about the shipment of actual products. It has already been more than 20 days for which I asked a refund. There is no response for any mails from whaaky.com. Hence, complaining under this form for my refund of Rs. 2, 448/- as I am not interested in the products mentioned in the order anymore.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear RAHUL R UPADHYA , We apologize for the inconvenience caused to you . This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.