[Resolved] Whaaky.com / Way2Online Retail — I am receiving fake product. My order number s[protected], s[protected] | |||
I have received two product. It's not a original product. It's a duplicate product. I will call daily no response. I am waste my time waste my money calling charges. Arrange refund immediately. Was this information helpful? | |||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 18, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Anbu,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1)The defective product should be dispatched within 4 business days for replacement of the same.
2)Kindly do not forget to mention the order number
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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