[Resolved] Whaaky.com / Way2Online Retail — I'm complainig about non shipment of my order after taking payment by crefit card. | |||||
On October 28, 2015, I had ordered a set of 4 trousers (order no. S[protected]. I hadn't received shipment from two months and i had also cancelled one of my order no. S[protected] and i had paid Rs.2198 for both orders with credit card on your online payment option and don't got any refund for it.. I am really disappointed, And no one is reponding to customer care number even after droping a number of mails on their mail id. I will look forward to your reply and a resolution to my problem. Sincerely, Raj Kumar Gupta H.no.467, 24 feet road, block-c, Adarsh nagar, Ballabgarh, Faridabad, Haryana-121004 Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Dec 24, 2015 Whaaky.com / Way2Online Retail Customer Care's response Dear Raj Kumar,
This is to inform you that we have refunded your amount in your account. The details pertaining to the refund are as below:
Transaction Ref id : [protected]
Refunded on: 22/12/15
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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