Whaaky.com / Way2Online Retail — Made online payment but neither received product or refund

Address:	380054
Website:	www.whaaky.com

My order ID is S[protected], I had ordered 2 Samsung Guru Mobiles @ 1299 on 21.01.2016 on Whaaky.com website. It's been more than 10 days neither I have received my products nor money has been refunded to me.

In fact I tried their customer care no. [protected] several times but getting no response. And mailed them thrice still they are not responding.

I request you to pls suggest me with further advice to get my product or money back.

Thanks,
Mohsin Malek