[Resolved] Whaaky.com / Way2Online Retail — mi power bank supplied by them is a cheating

Anil Kumar Velpuri

from Surat, Gujarat

Address:

Visakhapatnam, Andhra Pradesh, 531173

To i received two mi 20000mah power banks.in which one is smelling like burning while charging. And i feel its very dangerous to charge further. Now when i check there is no proper return scheme of the company. And its seem no assurance of receiving the good product even after return it as per their method of sending the product to them with our own risk of sending it. I really appreciate if some official action will be taken regarding this complaint

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Sep 14, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Anil,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

hanks&Regards
Whaaky Team