[Resolved]  Whaaky.com / Way2Online Retail — No confirmation of my payment for a product

Address:560040

I have placed an order for shorts for Rs.499 on 12 th August 2016 at around 2 pm and paid through debit card refer Net payment 806554 At way2online Retail Pvt Hyder on 12/08/16 at14.03 pm. The amount is debited to my account in my bank but I have not received any confirmation of payment from your side. So please confirm my payment and take necessary action. I have bought many products earlier from your company. I didn't face any problem. I hope you will do the favour to the earliest possible time
Was this information helpful?
No (0)
Yes (0)
Feb 26, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
We have already raised a complaint on 10th August 2016 for Refund. We Send Email to you share your Account Details for refund, we are sorry to inform you that. As there is no response from your end, we have closed the complaint.
Please treat this email as a final reminder.

Thanks Regards Whaaky Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information