[Resolved] Whaaky.com / Way2Online Retail — Not received the order and not any feedback towards the cancellation and refund | |||||
I had placed order on 28.10.2015 and the order and payment details are below order id : s[protected] payment mode : creditcard order placed on :[protected]:40:58 order details : s.No item name price 1 10 plain leggings @ 749 shipping address : santosh bamne pratima chs, plot no 174, r no 23., sector 1, charkop, kandivali west, mumbai. Maharashtra., mumbai, maharashtra-400067 total amount rs. 749.0 after waiting 7 to 10 days i tried to contact the customer care centre, but no reply from there end. Then i mailed them on there email id regarding this issue. I have received the auto generated reply from there end again 3 - 4 days passed again i mailed on the same. Again the auto generated reply received from there end after that i mailed them regarding the cancellation of my order and amount refund. Till date i have not received any reply from them. Please look into this matter. All these fake companies are cheating customers with there schemes. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 26, 2015 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 48hrs. Thanks & Regards, Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
As you received the above reply from them I also received the same reply but after that they are not responding.