[Resolved] Whaaky.com / Way2Online Retail — Not refunded my money as both the product is fake power bank and jeans. | |||||
Before 2Days S[protected] order no. I was ordered power bank and jeans it showing on site there is Sony power when it come its not the same product.USB jack is not supported and jeans stitches also out .there is no option for zero in rate. I will do that .I want so say that plz do not order from the whaaky site itz a fake Hyderabad site .my money is not also refunded once the product reached to you they will not attend ur call i[censored] find any difficulty.I would like to say that don't order from whaaky.com Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 19, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear mohammed anis rangrez ,
We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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