[Resolved]  Whaaky.com / Way2Online Retail — Not return product or money against defective product.

Address:	500016
Website:	www.whakky.com

My self sk jober parvez, At/Po-kusunpur, ps-ghatgaon, dist-keonjhar, state-odisha, pin-758027 Mob-[protected], [protected], before one month i was make a order on online store name WHAAKY.COM order no is S[protected], via cash on delivery by indian postal service.but unfortunately the product is damage and duplicate.when i have give complain to company .but company contact no not receive any one.i was call several time but no body pickup the phone.after 2 days i was send a mail to company after 10 days the have replying me please send the defect product .on above address ...i was return the product that mention address. but till now they have not send new product or money.they are not pickup the phone and i was several time sending mail about this problem but no body replying me.the company is cheating with me.so i request to you please return my money or good product.thank you. i have mention below the company adress and one mail.which mail company send to me. Also i attach the return parcel bill which is provide me by indian postal service. Dear SK JOBER PARWAYS, Order No: S[protected] Product: MI 20800mAh Power Bank + 2 Jeans-Om Sai We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016