[Resolved] Whaaky.com / Way2Online Retail — Not revived original product | |||||
I ordered set of 3 shirts on 09 december 2015 i received the order 7 days before...order no. was s[protected] the product was second hand in worst condition now when I am contacting with the customer service they are not replying so i want my money back because don't want this type of product, the site is not trusted every people out there i[censored] re reading this take my complain as a warning nd never purchase anything from whaaky.com its very frustrating... Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Dec 26, 2015 Whaaky.com / Way2Online Retail Customer Care's response Dear Ram,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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