[Resolved] Whaaky.com / Way2Online Retail — Not yet shipped/delivered
S
safrid283
from Bengaluru, Karnataka
Address:
Hyderabad, Andhra Pradesh, 560010
Website:
whaaky.com
I ve ordered a product on Whaaky.com on last saturday which is 13th of Feb'16.
I have paid the same through my Debit Card. My order No. S[protected]. The concern is its about 5-6 days, i have not received any of the confirmation message from Whaaky.com. I tried Contacting to the Whaaky.com customer care. Again its not toll free, It rings few mins and gets disconnected automatically. I tried mailing them thrice but no response from their end. Kindly help.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear Syed Afrid,
We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)
As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment