[Resolved] Whaaky.com / Way2Online Retail — Order no not received...amount debited

pankaj125

from Basi, Punjab

Address:	Hyderabad, Andhra Pradesh
Website:	whaaky.com

Reference no. # [protected]
Sir,
i have made transaction of 699 for powerbanks to citruspay.com through whaaky.com.on 9th september .Amount debited..i have received message from bank regarding transaction ..but page shows error after transaction..i have not receive order no from whaaky...transaction detail is CITRUS PA/[protected]/[protected]/..citrus.pay has accepted they have received payment and send to whaaky.com.. i have drop many emails & make calls regarding this..they didn't answer.

Transaction Detail
General
Transaction TypeSale
StatusSuccess
Date[protected]:57:45
Merchant Txn IdS[protected]
Citrus Txn Id [protected]
Last Modified[protected]:18:58
Amount 699.00 INR
Merchant Name way2online retail pvt ltd

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May 14, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Pankaj,

We are here to assist you better. Kindly provide us with the order number or Mobile number so that we can assist you better. We request you to drop an email at [protected]@whaaky.com or call to help line number [protected]

Thanks Regards Whacky Team

Sep 28, 2016

Updated by pankaj125 sir, its been 20 days since my problem has not resolved...kindly look after this matter.