[Resolved] Whaaky.com / Way2Online Retail — order no. wh88691, hp pendrive 64 gb, fake pdt, not working

[Resolved] Whaaky.com / Way2Online Retail — order no. wh88691, hp pendrive 64 gb, fake pdt, not working

D Dharm Vijayvargiya from Indore, Madhya Pradesh

I had ordered a pen drive of hp of 64 gb capacity on 11th apr 2018 with order no wh88691i got a parcel on 19th apr 2018. As i opened the package and inserted the pendrive in my laptop, i found that it was defective and fake and it is not working. Now i wrote to whaaky.com, and call so many time,, system automatically disconnect the call, but no one care to reply atleast, we request you to pickup the product back and refund the amount, and request you not to play with customers emotions. +2 photos Was this information helpful? No (0) Yes (0)
May 25, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Apr 23, 2018 Updated by Dharm Vijayvargiya I had ordered a Pen drive of HP of 64 gb capacity on 11th Apr 2018 with order no WH88691I got a parcel on 19th Apr 2018.As I opened the package and inserted the pendrive in my laptop, I found that it was defective and fake and it is not working. Now I wrote to Whaaky.com, and call so many time, , system automatically disconnect the call, but no one care to reply atleast, we request you to pickup the product back and refund the amount, and request you not to play with customers emotions. Verified Support Apr 23, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Dharm Vijayvargiya, Order no: - WH88691 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky
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