[Resolved] Whaaky.com / Way2Online Retail — Payment already paid 15 days but product not received

Arianny

Address:	Jaipur, Rajasthan, 302003
Website:	www.whaaky.com

Dear sir,
Product not recived customer care not pick my call whakky site not response this problm please resolve my problm
Please find the details of my order

Order no - s[protected]
Amount - 700/-
Payment mode - netbanking
Ordered date[protected]:16:27

Please give us shipment status

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Oct 24, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Sep 21, 2016

Updated by Arianny Dear Sir,
i have placed an order on 8th Sep 2016 vide order no S[protected] and also made the payment by debit card.for Rs 699/-. as per the shipping policy they are to ship the order within 7 - 10 working days, but it is already more than 2 months now, I have mailed them so many times regarding my order but they are replying me that due to overwhelming response of the item they are despatching the item on day to day basis, But it is already more than 2 months now and the use of online shopping if i cant get the order in time and paying the amount also.i also asked them to refund my amount, first they told me to send my bank account details and immediately they told me that my order cannot be cancelled as it is ready to be shipped.But after that message also it is now 3- 4 weeks, but till now i could nt ge my order.
I request you please do a needful to me.

Verified Support

Sep 21, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ram Kishan,

We are sorry to inform you that your order S[protected] has been cancelled as your location falls under the non-serviceable category. Therefore Order has been cancelled & amount has been refunded. On[protected] and Transaction Ref id is [protected]

Thanks Regards Whaaky Team