Whaaky.com / Way2Online Retail — Product not delivered after online payment from a long time. | |||||
Dear sir, I ordered a pair of sony power bank on dated 25.02.2016. I have been waiting for a very long time for the product. Till now the product is not delivered and the delivery date is not showing on their site. Many time i tried to contact on their helpline number but no replies from there side. I want my money back. Please guide/ help me to back my money from whaaky.Com Product details 2 pcs sony power bank 25000mah each. Order no : s[protected] Payment mode : debitcard Contact no: [protected] I will wait for your reply Please help me. Thanks & regards, Himangshu pan [protected] Was this information helpful? | |||||
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
After complaining against whaaky.com they call me on 5th Aug i.e friday evening twice or thrice.
But after that there is no progress on my complaint I mailed them about this but no reply from there side.
They promise me that they talk with the courier company i.e BOOK MY PACKET COURIER services I also receive a call from the BMP courier services the also ask me the same questions.
One staff tells me that he register a complain for the product is not delivered to the owner.
On the other hand I purchased a Power bank from the local market after waiting for a long time.
Over the telephone I also mention that Now I don't need the Power bank now.
I just want to get my money back.
Please help me to get my money back.
Thanking You
Himangshu Pan
[protected]
But after that there is no progress on my complaint I mailed them about this but no reply from there side.
They promise me that they talk with the courier company i.e BOOK MY PACKET COURIER services I also receive a call from the BMP courier services the also ask me the same questions.
One staff tells me that he register a complain for the product is not delivered to the owner.
On the other hand I purchased a Power bank from the local market after waiting for a long time.
Over the telephone I also mention that Now I don't need the Power bank now.
I just want to get my money back.
Please help me to get my money back.
Thanking You
Himangshu Pan
[protected]
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
whaaky.com today reply me about my complain and their mail is like this...
________________________________________________________________________________...⇄
Dear Customer,
We are here to assist you better.
As per our records, the product is delivered to you.Kindly check the attachment below.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.
________________________________________________________________________________...⇄
But till now I am not receive my product and they say that the product is delivered on 15th march 2016.
They send me a screen shot of the delivery status but how can I believe this until I receive my product.
I am thankful to Consumer Complaints for that after a very long time I got a reply from the whaaky.com I hope that I will receive my product as soon as possible or Refund my money back to my account.
I will attach the screen shot send by the [protected]@whaaky.com to me.
Thanking You
Himangshu Pan