[Resolved]  Whaaky.com / Way2Online Retail — Product not delivered and not responding

Address:South Goa, Goa
Website:Whaaky.com

I had ordered pb on 29 oct and i got confirmation of the product thru phone and sms that order is booked. Then I got message that product is dispatched and will be delivered on 12th nov. When chked on line status is not updated as to where has my product reached. Payment was done on line the day i booked my order. Til date no intimation and no body is attending calls to respond to my query. I feel that I am cheated by the company. Even the address of Hyd was physically verified but there was no such company existing.
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Oct 9, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2015
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
We apologize for the inconvenience caused to you. Your product has been already dispatched by PROFESSIONL courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon.
Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 48hrs.

Thanks & Regards,
Your friends from Whaaky
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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