[Resolved] Whaaky.com / Way2Online Retail — Product not received / Defective product sent

6johnm

from Gurgaon, Haryana

Website:

www.whaaky.com

Order No: S[protected]
Order Amount: 1898.00
Payment mode: Credit Card

I have placed this order for 5 Jeans and 5 Shirts on 18th August. I got only the Jeans delivered on 29th August. All the Jeans look like used ones and i didn't get the Shirts.

- All of them are of same colour
- All are of different sizes
- Couple of them are torn
- Check the length of the Jeans. All are different and one is of a child size

They never pick up their phone. No timely reply to the emails. They will send a one line reply to the email without the email chain. This company needs to be investigated as i can see that many are cheated.

+9 photos

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Oct 22, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear John,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team