[Resolved] Whaaky.com / Way2Online Retail — Refund my money your material is damage | |||||
I many website Complaint you but not you care me or response and many times call you but not answer so my phone cost waste, so I national consumer helpline Complaint this month action you.anyway, Order number S[protected] I want return this item and you refund my money. But I pay Rs 1199 but you refund to my bank Rs 1299. I very shocking. Please refund my full pay of money and my courier charges 100 Rs. please refund my full money and please recharge my courier charges 100 Rs . But not you any steps. You not refund pay of full money and not recharge 100 Rs courier charges. I many times your email [protected]@whaaky.com sending this problem. But not any responsibility. So, I compilet to national consumer helpline. Please help me. Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Apr 06, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear JYOTI KALE ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement –Refund of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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