[Resolved]  Whaaky.com / Way2Online Retail — sending wrong products and did not returns the money

Website:Whaaky.com

I get offer of mi power bank 20800 mah buy one get one free offer. But on 20/10/2018 i received from whaaky.com 2 samsung power banks 25000 mah. And that portable one is working and another is not working. Its not my order to choose that samsung power banks. I wish to whaaky.com to send the 2 mi power banks as im order. My product order id is wh[protected]
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Dec 2, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Nitesh Doshi,

We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement

Thanks & Regards
Whaaky Team.
Nov 03, 2018
Updated by nitesh doshi
I send the power bank to his address but did not get any response from this side
Please check it
Other wise send my money to my account as soon as possible
Complaint comments 

Comments

I have send to the mention address but did not get any response from the other side
Please send me the correct product
Other wise send my money back to my account

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    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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