[Resolved] Whaaky.com / Way2Online Retail — Replacement of the product | |||
Dear customer, We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement. Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Team WhaakyDear Manjunath, ________________________________________________________________________________...⇄ Order No: S[protected] Product: 4 Party Shirts This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs. Thanks & Regards Your friends from Whaaky ________________________________________________________________________________...⇄ Dear Sir/Madam, I have not yet received my replacement product as per your mail it will be shipped within 4 days but it has crossed it. Kindly do the needful.. Order No: S[protected] Product: 4 Party Shirts Regards Manjunath [protected] [protected] Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Very poor service after sending so many mails they shipped my product back. Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Manjunath, Order no: - S[protected] We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name. If product will not dispatch soon, we will refund your amount. Thanks Regards Whaaky Team Verified Support Apr 24, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Manjunath, Order no: - S[protected] We are here to assist you better. As per our records, your product was delivered to you on November 201 Thanks, Regards Whaaky Team | |||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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