[Resolved]  Whaaky.com / Way2Online Retail — return on order nos[protected] replacement pending

Website:www.whaaky.com

This is with regards to the subject order placed on 14th oct 2017 and the order was despatched on 21st of oct. I ordered for xl size of the nehru coat and xl size white shirt which costed rs 450. I received a medium size nehru coat and a chef coat instead of a shirt. I was asked to return the order for replacement for which i spent rs100 + for the courier. After the return, they advised it was returned and would be replaced immediately. Later i received an email stating it would take 7 to 10 business days. Even after that there was no response. I have emailed to [protected]@whaaky.com several times requesting for the status of the return / refund. There was no response for the email, nor they answer the calls on[protected]. Still waiting for the replacement.
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Sateesh Kumar, ,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive an Email with the consignment number and courier name.

Thanks&Regards
Team whaaky
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information