[Resolved] Whaaky.com / Way2Online Retail — S[protected]for 2 international branded jackets

Sucheta Jena

Address:

New Delhi, Delhi, 110003

On 16th august morning at 9.20am i have booked the order and i have made payment from credit card. Last 15 days i am regularly following them. But there are no response. No body is picking the number:[protected]. After getting the payment, they are not bother to response or deliver the material. I need resolution of my problem. I have also sent them more than 15 mails, but 0 response from their end.

Whaaky: order confirmation (16)

People yahoo
Whaaky
To sucheta jena aug 16 at 9:55 am
Big deals, small prices
Dear sucheta jena
Your order id : s[protected]
Payment mode : creditcard
Order placed on :[protected]:44:17
You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.
Order details :
S. No item name short description order no qty estimated dispatch date price
1 2 international branded jackets @ 799

2 international branded jackets
S[protected] ships in 7-10 business days rs. 799.0

Shipping address :
Sucheta jena
Qtr. No-27, block-4, lodhi colony, new delhi-110003,
South delhi, delhi-110003 total amount rs. 799.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 799.0
Note : post shipment, the delivery of your item (S) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com

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Address they have given :
Whaaky.com
No 1-8-319/2, patigadda road,
Begumpet, hyderabad - 500016.
Feedback, information, business partnerships etc.
[protected]@whaaky.com

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Sep 9, 2016

Complaint marked as Resolved

Please informed them to provide the material as soon as possible or refund the money..

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by Sucheta Jena Below is the payment details i have paid for the product on 16th August-16.
BIG Deals, SMALL Prices
Dear Sucheta Jena
Your Order ID : S[protected]
Payment Mode : CREDITCARD
Order Placed on :[protected]:44:17
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Short Description Order No Qty Estimated Dispatch Date Price
1 2 International Branded Jackets @ 799

2 International Branded Jackets
S[protected] 1 Ships in 7-10 business days Rs. 799.0

Shipping Address :
Sucheta Jena
Qtr. No-27, Block-4, Lodhi Colony, New Delhi-110003,
SOUTH DELHI, DELHI-110003 Total Amount Rs. 799.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Payable Amount Rs. 799.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com

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Dear Customer,
We apologize for the inconvenience caused to you. we are dispatching consignments on a daily basis. We will ensure the earliest dispatch of the product and courier consignment details will be emailed to you. Kindly bear with us.
Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.
Whaakysupport
To sucheta jena Aug 30 at 1:32 PM
Dear Customer,
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. We will ensure the earliest dispatch of the product and courier consignment details will be emailed to you. Kindly bear with us.
Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

Repeatedly i am following up them and received the auto massage for the same. the Company address is:-
Address :
Whaaky.com
No 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad - 500016.
Feedback, Information, Business Partnerships etc.
[protected]@whaaky.com

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Sep 09, 2016

Updated by Sucheta Jena It is still pending neither reply nor solved.How many days it will take to solve???

Verified Support

Sep 21, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Sucheta Jena,
Order no:- S[protected]

We apologize for the inconveniences caused to you. If product will not dispatch in couple of days, we will refund your amount. Kindly bear with us.

Thanks Regards Whacky Team

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sucheta Jena,

We are sorry to inform you that your order S[protected] has been cancelled as your location falls under the non-serviceable category. Therefore Order has been cancelled & amount has been refunded. On[protected] and please check with Bank Transaction Ref id is [protected]

Thanks Regards Whaaky Team