[Resolved] Whaaky.com / Way2Online Retail — shirts and jeans | |||||
I online booked order no s[protected] @rs 1697.0 at whaaky.com. I today 8 nov 17 at around 4pm received 3 denim style shirts @ 849 ref no s[protected]. The shirt received is fully different to that of as displayed in advertisement. The quality not good and no standard size xl and thus mismatched. I request to cancel the order no s[protected] @rs 1697.0 with immediate effect for remaining products which are as under :- Branded shirt @ 150 reference number s[protected] Branded jeans @ 199 reference number s[protected] 2 branded jeans @ 499 reference number s[protected] Was this information helpful? | |||||
Mar 24, 2018 Complaint marked as Resolved Whaaky.com has not completely refunded the whole amount. Company has still to refund Rs 199. When company was emailed to refund, company told that the item was delivered and no request was made for that and further not to entertain and thus avoided to refund. It is clear that the said defective item was returned back to company by courier of India Post.
Chandra Singh Rawat
Mob 7827625779 Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Chandra Singh Rawat, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Team whaaky | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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