[Resolved] Whaaky.com / Way2Online Retail — Still my product not received | |||||
Respected Sir, With respect to Order Id: S[protected], I have place the Order on: Dec 8, 2015, 12:59 am, It is now 08 days since I have place the order. I have made the payment in advance with Netbanking as Mode of Payment: But yet whaaky have not shipped the Item. I also have placed many emails to Whaaky customer support, but no response at all from them. So, request to please help me get my money back or let the ship the item. Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Dec 17, 2015 Whaaky.com / Way2Online Retail Customer Care's response Dear KANCHI MURALIKRISHNA,
We would be definitely happy to assist you. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)
As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
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 3 Comments | |||||
Comments
Still I am not received my Order...Whaaky.com team you guys med my Christmas Very Sad... :( ... no one lifting my call again...
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With respect to Order Id: S[protected], I have place the Order on: Dec 10, 2015, 03:33 pm, It is now 08 days since I have place the order. I have made the payment in advance with Creditcard as Mode of Payment: But yet whaaky have not shipped the Item. I also have placed many emails to Whaaky customer support, but no response at all from them. So, request to please help me get my money back or let the ship the item.