[Resolved] Whaaky.com / Way2Online Retail — Used clothes couriered with no proper sizes and in torn condition | |||
Received this shipment and wants to reject the same. Didn't had idea that this will be bogus online shopping. The issues: 1) No single shirt is CASUAL 2) NO single shirt is of size given - all are much smaller and beyond condition to wear 3) No single shirt in NEW and OLD USED garments has been delivered. 4) 2 of them are torn ones 5) All are with Tailor labels and USED. Was this information helpful? | |||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 05, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear manish chohan ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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1 Comment | |||
Comments
Ill standard company with no contacts working and no response to mails too.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016