[Resolved]  Whaaky.com / Way2Online Retail — waiting from oct 2017 from refund for damaged product which was dispatched

Address:560017
Website:whaaky.com

I have orreded a mobile in whaaky on oct 17, recived a damaged. Product. Whichi rqsted fr immediate. Refund through email. After lots of stupied questions. I finally decided to cl cs nd raised a complain nd action ws taked 1st der committed. Fr 16th dec aft lots of followup suddenly, changed the date to 30th dec nw their have changed fr 30th jan 18.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Vanitha Vano,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky
Complaint comments 

Comments

Hello Sir/Madam,

This is inform to you that as we discussed Mobile replacement, i did not get mobile .
you have taken long time for replacement process, so I request to you send my mobile soon as possible.

Thanks & Regards,
Kiran J Chavada
[protected]

https://www.consumercomplaints.in/whaaky-com-way2online-retail-refund-amount-yet...

This is what whaaky writes. And still i didn't got my refund.

Fri 7/14/2017, 6:52 PM
Dear Customer,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on September 13th.

Note: We will try to refund your account on or before September 13th.
Regards

Team Whaaky

Mon 9/18/2017, 5:22 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on or before 1st week of October.

Regards
Team Whaaky

Wed 10/4/2017, 5:01 PM
Dear Customer,
We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 10th October.
Note: We will try to refund your account on or before 10th October.
Regards
Team Whaaky

Fri 11/17/2017, 5:25 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on[protected].Kindly bear with us till then.
Note: We will try to refund your account on or before[protected].
Regards
Team Whaaky

Sat 12/9/2017, 11:36 AM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 15th December Kindly bear with us till then.
Note: We will try to refund your account on or before 15th December.
Regards
Team Whaaky

Fri 12/15/2017. 1:12PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Mon 12/18/2017. 5:29 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Wed 12/20/2017, 5:22 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 30th December Kindly bear with us till then.
Note: We will try to refund your account on or before 30th December.
Regards
Team Whaaky

Wed 1/3/2018, 2:21 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

Thu 1/11/2018, 1:41 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.
Note: We will try to refund your account on or before 31st January.
Regards
Team Whaaky

Thu 1/11/2018, 4:54 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.

Note: We will try to refund your account on or before 31st January.

Sat 1/13/2018, 10:26 AM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information