[Resolved]  Whaaky.com / Way2Online Retail — Whaaky: replacement - self shipment received - shipment pending

Address:Thane, Maharashtra, 401203
Website:www.whaaky.com

Whaaky: Replacement - Self shipment Received - Reshipment pending

Dear Pravesh Vishwakarma, Order No: S[protected]Product: Maroon+White +Black+Navy blue +Pink This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. I received this mail on 29 of Aug stating that the products will be dispatched in 4-5 days after receiving the defective products but it's more than two weeks are gone and I haven't received any confirmation of reshipment till now. I want to know why it's taking that much of time for reshipment. Please try to resolve my complaint ASAP as it's more than a month I am still waiting for my replaced products.
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Oct 25, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Pravesh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not dispatch soon, we will refund your amount.

Thanks Regards Whaaky Team
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