[Resolved]  Whaaky.com / Way2Online Retail — Whaaky: replacement - self shipment received - shipment pending

Address:500016
Website:www.whaaky.com

Whaaky: replacement - self shipment received - reshipment pending

Dear barun guin, order no: s[protected] product: archos arnova 10 inch tablet. this is to inform you that we have received the self-shipment that you shipped across to us for replacement. on the basis of your complaint, we would be dispatching the replacement to you within 4 business days. once dispatched, you will receive a mail with the consignment number and courier name. i received this mail on 14 of sept stating that the products will be dispatched in 4-5 days after receiving the defective products but it's more than one weeks are gone and i haven't received any confirmation of reshipment till now. i want to know why it's taking that much of time for reshipment. please try to resolve my complaint asap as it's more than a month i am still waiting for my replaced products.
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Oct 23, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Barun Guin,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not dispatch soon, we will refund your amount.

Thanks Regards Whaaky Team
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