[Resolved] Whaaky.com / Way2Online Retail — whaaky sell second hand damaged products | |||||
Dear all, i have ordered 5 jeans 22 july 17 and received the delivery on 31 july 17. The product i ordered was different and i received oversized jeans. I requested them to replace with correct size. I sent the product with courier and got the acknowledgement from them on 11 august. They promised to replace the product in 8-10 days. After several phone calls and emails they informed me on 14 september 2017 that they are going to refund the amount back and requested bank details. I provided all the requested information and since then i am following up for the payment. They have been dragging by borrowing time from almost 3 months.in one of the email dated 27 september2017 they confirmed that they are going to process the payment on 16th november 2017. I called up on 16th november 2017, they are again dragging to december 2017. Can anyone believe that a online shopping company is fooling their customer from last 3 months just to refund the amount of below inr 2000.!!! Also i ordered 3 jeans on 23/09/2017 by giving benefit of doubt for 1st order that there may be mistake. You cant believe it. This time they sent altered, used jeans paints (Second hand paints)!!! For inr 699. I suggest to all viewers please do not buy any thing from this website WWW.WHAAKY.COM as this is one of the fraud company. Was this information helpful? | |||||
Jan 2, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 29, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Shaik Pervez, Order no: - S[protected] This is to inform you that we have refunded your amount to your account. Kindly check your account. The details pertaining to the refund are as below: Transaction Ref id: - CMS[protected] Refunded on: 23rd November 2017 Thank, Regards Team whaaky | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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