[Resolved] Whaaky.com / Way2Online Retail — Working days complete but product not received

gabru munda

from Delhi, Delhi

Address:	500016
Website:	whaaky.com

I had booked 3 trousers from whaaky.com as on date 09/09/206 and i have also done payment rs:599 trough net banking but i didn't still get my product
As per company policy whaaky.com we dispatch our orders within 10 business days from the order confirmation date. This does not include saturdays, sundays and public holidays so it has over completed 10 days but i don't have any conformation for delivery my product & i have also drop the mail whaaky.com so i didn't get revert from site and i called continuously but they are not answering my call if i track my order in company so it's showing preparing to ship so i would like to inform them that's if your are unable to deliver my product so kindly refund my money

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Oct 31, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear GURMEET SINGH SACHDEV,
Order no: - S[protected]

We are here to assist you better. As per your request, order has been cancelled & amount has been refunded. On[protected] and Transaction Ref id is [protected]

Thanks Regards Whaaky Team