Whaaky.coom — Didn't receive my order

Address:

Hyderabad, Andhra Pradesh

Dear Sir, I Premanth.K placed an order in whaaky.com on 1st May’2014 the ORDER NO. being S80347572. I made the payment for the same through my debit card. After making the payment I received the conformation mail from the Whaaky support team stating that the product will be delivered in 7 days. I had waited patiently for 7 days, but I didn’t receive the product. Then I called to the concerned support team and escalated the issue, they assured me for the dispatch of my with in a couple of days. But to my dismay the issue has not been taken further. I posted this issue on their facebook page too, again to my surprise I didn't get even a reply from their side and also their customer care executive won't be available on the phone how many ever times you call him. So at last I decided to CANCLE the order and asked them to refund the money. But this action of mine also went in vain as I didn't get any response from them. Its almost a MONTH since I have placed the order and I neither received the order nor I received my money back. My biggest concern is why do companies make promises with out an intention to stand by it? Such type of companies are wasting the customers precious time. I advice you to take strict action on such type of companies and do the needful at the earliest. Thanks & Regards Premanth.K Pk.[protected]@gmail.com